Explore how policy covers your account
Your account needs a login name, contact detail, device signal and wallet record so we can run sign-in checks, payment checks and account help without asking for the same data again. When you use DANA, OVO, GoPay or QRIS, we record the payment rail, time, status
-
1
and reference shown in your wallet; we do not need your wallet app password. Game activity such as Aviator rounds or Dragon Tiger table entries is linked to your account so we can handle balance queries and dispute checks. When access or eligibility is discussed, it
-
2
depends on local law and is available only where local law permits. You can ask us to correct account details through Settings > Profile or by contacting support with matching account proof.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.